Licensing & updates
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What’s your refund policy?
Every purchase comes with a 14-day money-back guarantee, handled by Freemius. Email support@faqtorytheme.com within 14 days with a line about why FAQtory wasn’t right for you, and you’ll get a full refund.
That one line is the only thing we ask for. It isn’t a hoop to jump through and we won’t try to talk you out of it — knowing what didn’t work is how the theme gets better.